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FAQ

Answering your top questions

Clients

  1.       Are all businesses and brands on The Beauty Concierge POC-owned?

Yes! Our mission is to help beauties of color find estheticians, stylists, and brands who understand and cater to the specific needs of textured hair and melanin-rich skin. We make it easier than ever to prioritize your personal care and support your community.  

  1.       Is The Beauty Concierge free?

Browse to your heart’s content, beautiful. It’s totally free to search through all of The Beauty Concierge’s listings and reach out to our partners. You don’t pull out your wallet until you’re ready to book, and you pay your new favorite business or brand directly.

  1.       How do I contact the brands or businesses listed on The Beauty Concierge?

All of our listings include a messaging feature and contact information, so you can reach out to any professional or brand you’re interested in right on our platform.

  1.       There’s a POC-owned business I love, but I can’t find them on The Beauty Concierge?

We’re always excited to discover new POC-owned brands. If there’s one you think would be great for our platform, please send us a message here!  

 

Partners

  1.       How soon will my listing go live?

We can’t wait to share your business with our beauties, so we move quickly to get your listing live. Once you submit your listing info and payment, we’ll review your submission and get your listing on the site in 24 hours.

  1.       Can I change my package after I’ve signed up?

Yes! If you’ve found your package isn’t the best fit after you’ve joined the Beauty Concierge family, just send us an email here up to 10 business days before your package is set to renew, and we’ll make the switch on your renewal date.

  1.       Can I list multiple businesses?

We love a serial entrepreneur! You can list as many businesses as you like, but each business must be listed separately. This way, we can make sure our browsing beauties of color won’t be confused and give each of your businesses the spotlight they deserve!

The Fine Print

Terms & Conditions

Oh man, the legal stuff. Don’t worry, there’s nothing scary in our Terms & Conditions, and we won’t keep you too long! Click “Partners” if you have a brand listed with us, and click “Clients” if you’re a visitor to the site.